This policy explains how Consilium Property Advisory Group handles information provided through this website and when you contact us. You can reach us at info@cpa-group.com.au or 1300 368 334.
Information you provide
Depending on your request, you may provide your name, email address, mobile number, property interests, budget, timeframe and a message. Please do not send identity documents, bank details or sensitive financial records through these website forms.
Booklet requests and enquiries
The Rooming House booklet form saves your first name, email, mobile number, marketing preference and request timestamps in the website’s hosted database. We use these details to record your request and provide the booklet.
The discovery and opportunities forms prepare an email in your email application. You must send that email to complete the enquiry. Enquiry information sent to us is handled through our email and business systems so we can respond and discuss the support you request.
Marketing is your choice
Choosing property updates is optional and is separate from requesting the booklet. You can ask us to stop marketing by emailing info@cpa-group.com.au or using any unsubscribe option included in a message.
Storage and service providers
Booklet records use Sites hosting and a Cloudflare D1 database. Our hosting and email providers process information to operate their services. Their infrastructure may involve processing outside Australia; contact us if you need further information about a particular service before submitting details.
Access to website records is managed through authorised platform accounts. Contact us to discuss how long a particular record is needed or to request its deletion, subject to any applicable record-keeping obligations.
Sharing information
If you ask us to coordinate with another professional, we may share information relevant to that task with the agreed finance, legal, accounting, property or development contact. Tell us any limits you want placed on that coordination. Information may also need to be provided where required by law.
Website services and external links
Hosting services may process technical information such as your IP address, browser details and request logs for operation and security. This website loads fonts from Google Fonts. Social media and other external links lead to services with their own privacy policies.
Access, correction and complaints
Email us to request access to or correction of information we hold, discuss deletion or raise a privacy concern. We may need to confirm your identity before releasing or changing records. Include enough detail for us to identify the request, and we will respond with the next steps.
If a concern remains unresolved, information about privacy rights and available complaint pathways is provided by the Office of the Australian Information Commissioner.
Changes to this policy
We will update this page when the website’s information-handling arrangements change. The date above identifies this version.